1. Introduction
Ganpati Interiors ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using this website, you consent to the practices described in this policy.
2. Information We Collect
We collect information in the following ways:
- Contact & enquiry details you submit through our estimate calculator or consultation form — such as name, phone number, email address, city, property type, budget range, and project message.
- Newsletter subscription — your email address, if you choose to subscribe.
- Communication data — messages exchanged via our WhatsApp chat button or direct calls/emails.
- Usage data — general information such as browser type, device type, and pages visited, collected automatically for site performance purposes.
3. How We Use Your Information
We use the information we collect to:
- Respond to your consultation or estimate requests.
- Prepare project quotations and coordinate site visits.
- Send updates, newsletters, or promotional communication, where you have opted in.
- Improve our website, services, and customer experience.
- Comply with legal obligations where applicable.
4. Legal Basis for Processing
We process your personal information on the basis of your consent when submitting a form, our legitimate interest in responding to enquiries and improving our services, and, where applicable, to take steps toward entering into a service agreement with you.
6. Third-Party Services
We use trusted third-party services to operate this website:
- Vercel — website hosting and deployment.
- Google Maps — embedded on our Contact/Footer section to display our office location.
- WhatsApp Business — for direct chat enquiries via the floating chat button.
7. Data Storage & Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, alteration, or disclosure. At present, form submissions are reviewed directly by our team; we are in the process of integrating secure backend storage (via Supabase) to manage consultation submissions going forward.
No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to respond to your enquiry, deliver our services, or comply with legal obligations, after which it is deleted or anonymised.
9. Your Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Withdraw consent to marketing communication at any time.
10. Children's Privacy
Our website and services are not directed at children under 18. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted here with a revised date.
12. Contact Us
For any questions or requests regarding your personal information, contact us:
- Email: [email protected]
- Phone: [+91 XXXXX XXXXX]
- Address: [Ganpati Interiors, Siliguri, West Bengal, India]
